Frequently Asked Questions
We are the world’s first sports coaching and travel digital club.
We provide opportunities for coaches and athletes to elevate their coaching business.
We represent coaches from 50+ sports and wellness activities and find them clients and extra revenue streams.
We provide all the business features, necessary for sporting sessions including a client base, personal profiles, instant chats, an integrated video system, and session scheduling.
We organise collaborations and curated travel experiences, that will help steer your coaching business to another level.
A client finding machine -
We attract thousands of users looking for a coach.
Your business hub - personal profiles, instant chats, online video, gift cards, discounts, payments and many more features.
Engaging content - We help you create content for social media and promote your services.
Collaborations - Take part in collaborations with other coaches and professional athletes.
Professional community - Interact with other coaches and share experiences. Join our Facebook community exclusive for Sport Session coaches
It is completely free to sign-up and list as a coach.
We also don’t take any commission away from your bookings. The hourly rate you set is what you get back in revenue.
Make your profile as comprehensive as possible and we will bring you clients.
Read our blog where we give some top tips on creating the perfect Sport Session profile:
How to attract more clients to your sporting activities
You will receive both a text and an email notification. From there you will be able to either approve, reschedule or decline the booking.
You will receive both a text and an email notification. You will be taken to the website where you can respond from the website directly through our seamless instant messaging system.
No problem! We have an integrated video call system where you can conduct your coaching online without leaving the website. Simply select the option to offer online only when creating your offers.
If you have experience coaching more than one sport,
then you can make multiple offers on your profile.
Create your profile using your strongest offer. Once approved, you will be able to add new offers by selecting “offers” on the top navigation menu then choosing “create new offer.”
You will receive your payments via bank transfer.
When you have completed your first paid session email
and he will provide you with a template to complete.
We pay coaches within 10 working days.
If a client fails to attend the session,
you will still be paid for the hourly rate arranged beforehand.
This is only applicable if the session is not cancelled 24-hours before the session is scheduled to take place.
Sport Session holds no responsibility for any accidents that may occur during the session.
The coach is advised to arrange their own insurance.
We take safety seriously
We take every precaution to aid in the safety of our clients and coaches on our platform. We believe trust is the main component, to ensure a thriving community of coaches and clients enjoying sport and wellness. Here are some measures we take to increase the safety of our users
Profile assessment - Every coach who applies to list on our site goes through assessment before approval. This assessment includes background checks and qualification evaluation.
Reviews - Our community is built on transparency, therefore reviews for both clients to coaches and coaches to clients enforces this.
Fraud prevention - Our site provides the capabilities to be able to communicate with coaches through our instant messaging system and pay for sessions securely. This reduces the possibility of fraud. This minimises the possibility of becoming a victim of fraud.
Details covered - We strive for coaches to provide as much information as possible about their sport or wellness activity to ensure the user knows what a session entail.
Support - Our support team is here for you 24/7. Our contact details can be found in bottom of this page.
Our zero-tolerance policy
We cannot express how important your safety is to us therefore we have implemented a strict zero-tolerance policy. If any of the below rules are found to be broken, we will take immediate action by issuing warnings and banning accounts.
Abusive behaviour - Any abuse in either verbal and physical form between coaches and clients; this includes, bullying, racism and hate speech.
Authenticity - Misrepresentation will break the trust of our community. Make sure all the details and information you provide about yourself are truthful.
Breaking Commitments – If consistent behaviour is shown in not delivering a service that was promised.
Reliability - Coaches should ensure the facilities they provide reach industry standards.
Taking clients off the platform - If a coach is found to take business off our platform their account will be immediately suspended.
Unresponsiveness – If coaches fail to communicate with clients after three warnings they will be removed from the platform.