Frequently Asked Questions
Sport Session is a booking platform which connects sports coaches to clients.
You membership gives you access to 1000's of coaches across 50+ different sports and specialties.
Once you have chosen your sporting activity and selected your preferred coach
you will be able to select a day/time then book.
Be sure to observe the ‘working hours’ the coach is offering and utilise the chat feature if you would like to arrange details with the coach before making a booking request.
When the booking request is made your payment will be put on hold until the coach responds.
If the coach approves the session your payment will be taken.
However, if the coach declines or doesn’t acknowledge the request you will not be charged.
You will ONLY be eligible for a refund if one of the following applies.
You cancel 24 hours before the session is set to take place.
The coach cancels the session at any point.
Refunds will take between 5-10 working days to appear in your account.
Sport Session holds no responsibility for any accidents that may occur during the sessions. The client is advised to arrange their own insurance.